These Terms & Conditions (“Terms”) constitute an electronic record and a binding agreement between the person accessing or using the website/application (“User”, “you”) and Your Registered Business Name (“MakanVastu.com”, “we”, “us”). By creating an account, purchasing a map category or membership, generating a plan, submitting a service request, or otherwise using the platform, you confirm that you have read, understood and accepted these Terms.
You must be legally competent to contract and must provide accurate information. You are responsible for safeguarding login credentials and for activity performed through your account. Notify us promptly of suspected unauthorised access.
MakanVastu.com provides: (a) automated, rule-based preliminary Vastu-oriented concept plans and digital reports; (b) separately priced map categories and optional membership access; and (c) a technology-enabled enquiry/lead platform for architecture, construction, interiors, repair, maintenance, domestic help and security staffing. Unless expressly stated in a separate written contract, MakanVastu.com is not the architect, structural engineer, contractor, employer, security agency, manpower agency, municipal authority or guarantor of a third-party service provider.
Automatically generated plans, dimensions, Vastu scores, area statements, material estimates, costs, setback/FAR pre-checks, 3D concepts and elevation concepts are preliminary decision-support outputs. They are not sanctioned drawings, structural designs, working drawings, bills of quantities, title certificates, soil reports, fire approvals or guarantees of authority approval. The user must obtain review, correction, signatures and approvals from appropriately licensed professionals and competent authorities before construction, purchase, tendering or execution.
You must provide accurate plot, road, orientation, floor, occupancy and requirement data and must not use the platform for unlawful, deceptive, infringing, unsafe or fraudulent activity. You must not attempt to bypass payment, access controls, rate limits or security measures, upload malware, impersonate another person, or present a preliminary plan as an approved professional drawing.
Each map category has its own displayed price, included generation credits, validity, output profile and feature scope. A membership may provide separate generation limits or benefits. A purchase applies only to the selected item and does not automatically include features shown under a higher category. The administrator may prospectively change category names, prices, inclusions and availability, but a confirmed paid order will be fulfilled according to the recorded checkout description, subject to these Terms.
Automated 2D output may be delivered immediately after verified payment or eligible credit use. Categories containing 3D visualization, front elevation or professional review may use a hybrid/manual workflow and therefore may require additional information and processing time. Unless the checkout expressly states otherwise, municipal submission, structural design, site visit, signed certification by a licensed architect, authority sanction, vendor execution and physical delivery are excluded.
Online payments will be enabled only after the payment gateway configuration is activated. Payments are processed by an authorised third-party gateway under its own terms. MakanVastu.com does not store complete card, UPI PIN or banking credentials. An order is treated as paid only after server-side verification, valid webhook confirmation, or authorised manual reconciliation. A screen, message or bank debit alone does not conclusively establish successful settlement.
Where the administrator enables “Cash on Delivery / Pay Later”, this is a manual-payment/testing option for the selected digital map category or membership and does not mean that a physical product will be delivered. Placing such an order does not activate the purchased entitlement and does not prove payment. Access is granted only after the administrator independently confirms receipt and marks the order paid. The administrator may disable this option, reject duplicate/suspicious orders, or cancel an unpaid order.
Where MakanVastu.com Wallet is enabled, eligible refund credits may be used for supported platform purchases. Wallet credits are non-interest-bearing platform credits, not bank deposits or cash balances, and are not independently withdrawable, except that MakanVastu.com will follow any original-payment-method refund requirement imposed by applicable law, a regulator or payment-network rules. Every wallet credit and debit is recorded in the applicable customer or partner ledger.
A Customer may be required to purchase an active Project Support Membership before the support team searches for or assigns a Partner. The membership covers the displayed platform-support features and is separate from Partner work charges. It is generally non-refundable after activation or the first support action, subject to the published policy and non-waivable rights.
For supported projects, quotations, scope, exclusions, variations, milestones and customer approvals must be recorded through the portal. A Partner must not treat unrecorded additional work as customer-approved merely because it was discussed verbally.
If the Customer chooses direct payment to a Partner, payment is made outside MakanVastu.com and the Customer and Partner bear responsibility for beneficiary verification, receipts, taxes, payment recovery and disputes. MakanVastu.com cannot hold, release or refund money it did not collect. This risk acknowledgement does not prevent a lawful complaint or non-waivable remedy.
If protected project payment is enabled, the Customer pays the approved project principal plus the separately disclosed support fee, initially configured at 5%. The displayed “Protected Project Balance” is a reconciliation ledger and not a general-purpose wallet, deposit or prepaid payment instrument. Actual collection, vendor settlement and refunds must be handled through an authorised payment aggregator/marketplace facility. Partner release follows customer milestone approval and a matching authorised settlement reference.
Progress evidence may include media, precise location, timestamp and file hash. These controls help detect misuse but do not guarantee that media is live, unaltered before upload, captured by a particular person, or sufficient proof of construction quality.
Cancellation and refund rights are governed by the published Cancellation & Refund Policy, incorporated into these Terms. Nothing in these Terms excludes non-waivable rights available under applicable consumer law.
Profiles, quotations, ratings, document indicators and availability may be supplied by third parties and must be independently verified before engagement. A listing or “verified” indicator does not guarantee competence, conduct, police clearance, insurance, licensing, availability or outcome. Separate written scope, price, timeline, safety, labour, material, warranty and cancellation terms should be agreed directly with the provider.
Where the customer gives the separate checkout consent, a paid map-category order may create an exclusive partner enquiry. Approved partners initially see the customer name and selected map category only. Phone/email are disclosed to the first approved partner whose wallet debit and exclusive purchase are successfully committed. The enquiry then becomes unavailable to all other partners. Partner wallet lead charges buy platform access to that specific contact and do not guarantee response, appointment, contract, revenue or project award. Partners must not share, resell or use unlocked contact data for unrelated marketing.
Partner access is subject to the separate Partner Agreement, Verification & Badge Policy and Complaint/Suspension Policy. Mandatory onboarding may include private document upload, administrator review and a paid membership. A Normal or Verified badge is a time-limited platform indicator and not a government certification, guarantee or warranty. A customer complaint may temporarily suspend a Partner’s lead access while evidence is fairly reviewed; permanent blocking follows a substantiated finding or other independently established serious breach.
Customers must follow the Customer Marketplace Safety Policy, independently verify Partner credentials and use truthful complaint mechanisms. Knowingly false or malicious complaints, retaliation, harassment, data misuse and document forgery are prohibited.
MakanVastu.com software, branding, templates, rule sets and platform content are protected by applicable intellectual-property law. Upon valid purchase, the customer receives a limited, non-exclusive licence to use the delivered report for the stated personal/project evaluation purpose. Resale, mass redistribution, removal of legal notices, scraping, reverse engineering or using the output to train a competing system is prohibited unless expressly authorised in writing.
Personal data and consent records are handled according to the Privacy Policy. You consent to receiving transaction, security, service and legally required communications electronically. Acceptance records may include policy version, timestamp, account, IP address, user-agent, selected product, amount and order metadata.
We may maintain, update, suspend or discontinue features for security, compliance, technical or commercial reasons. We do not promise uninterrupted operation. Where a paid entitlement is materially affected by a verified platform defect, remedies will be considered under the Refund Policy.
To the extent permitted by law, you agree to indemnify MakanVastu.com against losses arising from your unlawful use, false inputs, misrepresentation of a preliminary plan as sanctioned, infringement of third-party rights, or breach of these Terms.
The platform and preliminary outputs are provided on an “as available” basis. No representation is made that a plan is structurally safe, sanctionable, suitable for a specific soil/site, compliant with every local rule, religiously authoritative, or guaranteed to produce a particular Vastu, commercial or construction outcome.
To the extent permitted by applicable law, MakanVastu.com shall not be liable for indirect, incidental, special or consequential loss; construction defects; injury; municipal rejection; title dispute; provider/worker conduct; delay; loss of profit; or reliance on unverified information. For a paid digital claim directly attributable to MakanVastu.com, aggregate contractual liability shall ordinarily not exceed the amount actually paid for the affected map-category order or membership, except where such limitation is prohibited by law or liability arises from fraud, wilful misconduct or other non-excludable grounds.
These Terms are governed by applicable laws of India. Complaints should first be submitted through the published grievance channel with sufficient transaction details. Subject to mandatory consumer jurisdiction and applicable law, courts having lawful jurisdiction over the operator’s registered office will have jurisdiction.
Business contact: support@example.com • 9999999999
Grievance Officer: Grievance Officer • grievance@example.com