Prices are displayed in Indian Rupees unless expressly stated otherwise. The final payable amount, applicable taxes, support fee and selected service are shown before payment confirmation.
Subject to gateway activation, checkout may support UPI, cards, net banking and other methods enabled by the authorised payment gateway. Availability can vary by bank, device, risk checks and gateway configuration.
Online payment credentials are entered on or transmitted directly to the authorised payment provider. MakanVastu.com does not ask customers to share OTP, UPI PIN, CVV or banking passwords with support staff.
An order is treated as paid only after successful gateway verification or authorised manual reconciliation. A debit message alone is not final confirmation. Pending or failed transactions are handled according to gateway/bank status.
An electronic order record or invoice may be issued using the customer details supplied at checkout. Customers are responsible for entering accurate billing information. Tax treatment depends on the merchant's registration and applicable law.
PayU is used only to load MakanVastu Credits. The balance is closed-system and merchant-only: it can be used solely for eligible MakanVastu.com products and platform services. It cannot be transferred, withdrawn, used outside the website, or paid to an independent Partner, contractor or Pandit Ji.
Default safety limits are ₹10,000 monthly loading, ₹10,000 monthly spending, ₹10,000 maximum balance and ₹1,20,000 financial-year loading. These are internal conservative limits, not a claim that RBI mandates the same limits for a closed system.
MakanVastu Credits do not bypass payment-gateway category restrictions. Pandit Ji onboarding, lead unlock, sponsored visibility and ceremony/service charges remain unavailable until written PayU category approval is recorded. The Pandit Ji menu may continue only as a free enquiry and manual same-district matching facility.
Protected project payment features remain subject to an approved payment-partner/marketplace settlement structure. Live collection and partner settlement must not be enabled merely by changing a website setting without gateway approval, KYC and production configuration.
Refund eligibility is governed by the published Cancellation Policy and Return & Refund Policy. Customers should first contact MakanVastu.com with the order reference. Fraudulent chargebacks or false evidence may lead to account review without limiting lawful consumer remedies.
Submit billing requests through the contact form. You may also call 011 6965 6883 during Monday to Saturday, 10:00 AM to 6:00 PM IST.
MakanVastu.com checkout collects only for products and services expressly sold by MakanVastu.com, such as map packages, platform memberships, eligible credits and support services. A listed provider must issue a separate written INR quotation for its own work. Unless an expressly approved protected-payment checkout is shown, customers must not treat MakanVastu.com as recipient, escrow agent or guarantor for direct provider payments.
Customers may use credits for eligible map packages, memberships, approved digital reports and other products supplied by MakanVastu.com. Partners may use credits for eligible memberships, lead access and sponsored visibility. Credits never represent partner earnings and cannot be used for customer-to-partner professional-service settlement.
For a standard lead, the displayed service-credit charge is debited only when the exclusive contact unlock is successfully completed. If credits are insufficient, no unlock occurs and the partner is directed to top up. Where an active local sponsored campaign has unused included lead quota, that quota is consumed instead and the standard lead charge is not deducted. Advertising price buys the stated platform campaign and quota only and does not guarantee impressions, enquiries, conversion, revenue or appointment.